PRO Services Dubai respects your privacy and is committed to protecting
the personal information that you share with us. This Privacy Statement applies
to pro-services-dubai.ae operated, (referred to in this Privacy Statement as
the “Site”). This Site is intended for use by persons who are residents of the
United Arab Emirates and who are over 18 years of age. By using this Site, you
accept the practices described in this Privacy Policy.
Information Collection
All credit/debit cards details and personally identifiable
information will NOT be stored, sold, shared, rented or leased to any third
parties.
The Website Policies and Terms & Conditions may be
changed or updated occasionally to meet the requirements and standards.
Therefore the Customers’ are encouraged to frequently visit these sections in
order to be updated about the changes on the website. Modifications will be
effective on the day they are posted.
Some of the advertisements you see on the Site are selected
and delivered by third parties, such as ad networks, advertising agencies,
advertisers, and audience segment providers. These third parties may collect
information about you and your online activities, either on the Site or on
other websites, through cookies, web beacons, and other technologies in an
effort to understand your interests and deliver to you advertisements that are
tailored to your interests. Please remember that we do not have access to, or
control over, the information these third parties may collect. The information
practices of these third parties are not covered by this privacy policy.
When you browse the Site and have not registered for any
online service from PRO Services Dubai, you browse anonymously. Personal
Information is not collected as you browse. “Personal Information” is defined
as any information that identifies or can be used to identify, contact, or
locate the person to whom such information pertains, including but not limited
to a first and last name; email address; a home, postal or other physical
address; or other contact information. When you register for or request any
Site service, or when you complete the Guest Information Form online after you
have reserved a journey, you may be asked to provide us with Personal
Information which is used to enhance your Site experience, expedite
communications, allow you to receive electronic/postal mailings from PRO
SERVICES DUBAI, or help facilitate your travel with PRO Services Dubai.
Additionally, we may request your destination and travel interests, which allow
us to further personalize your Site and email messages.
We may also use this Personal Information in aggregate to
generate market research reports. Demographic data such as age, gender and
interests provided by Google are collected and used to analyze our Site
visitors through Google Analytics Demographics and Interest Reporting. Google
Remarketing ads are advertised to Site visitors that have visited specific
pages on the Site. If you wish to opt-out of either of these, please click here
for more details.
We may share Personal Information with law enforcement
agencies if there is a criminal investigation or suspected illegal activity, to
protect the rights and property of PRO Services Dubai; to investigate reports
of fraud or of users sending material using a false email address or users
sending harassing, threatening, or abusive messages; to protect against misuse
or unauthorized use of the Site; or during emergencies, such as when we believe
someone’s physical safety is at risk.
Use of Information
We may use Personal Information you have given us with any
of our group of companies (including our parent companies and any of our
subsidiaries or commonly-owned companies) to, for example, provide a service,
ensure proper booking, measure consumer interest in our various products and
services and inform you about products and services.
Registration for Online Products & Services
In order to service you on the Site, we may request that you
voluntarily supply us with Personal Information for purposes such as
correspondence, Site registration, or participating in Site surveys and/or
contests. If you are known to us as a registered user of an PRO Services Dubai
Site, we may combine information about your use of Site products or services
with certain other online and offline information we have about you as an PRO
SERVICES DUBAI customer as well as information available from external sources
in order to customize your Site experience and present you with relevant online
and offline communications.
Cookies
If you use the Site, we utilize “cookies” that enable us to
monitor traffic patterns and serve you more efficiently if you revisit the
Site. A cookie does not identify you personally but it does identify your
computer. You can set your browser to notify you when you receive a cookie and
this will provide you with an opportunity to either accept or reject it in each
instance. There are two types of cookies, session cookies and persistent
cookies. Session cookies are temporary cookie files, which are erased when you
close your browser. When you restart your browser and go back to the Site, the
Site will not recognize you. You will have to log back into your account and
select your preferences. A new session cookie will be generated, which will
store your browsing information and will again be active until you leave the
Site and close your browser.
Persistent cookies are just that: persistent. These files
stay in one of your browser’s subfolders until you delete them manually or your
browser deletes them based on the duration period contained within the
persistent cookie’s file. Persistent cookies permit you to visit the Site over
and over again and be recognized as a previous visitor and may permit you to
access your account without having to log in over and over again. The
information saved by the cookies, such as the server your computer is logged onto,
your browser type, and whether you entered the Site from a website or email
hyperlink, is collected and tracked in aggregate. This information is used for
the purpose of measuring response rates to Web page and email hyperlinks as
well as overall Site activity and performance.
IP Addresses
PRO Services Dubai collects the IP addresses (the Internet
Protocol address, which is a numerical label assigned to each device on the
Internet) used to access our Site and the dates and times of access. This
information is used to analyze trends, administer the Site, track a user’s
movement, and gather broad demographic information for aggregate use. IP
addresses are not personally linked to identifiable information.
PRO Services Dubai may send you emails based on the Personal
Information you provided, both online and through your transactions with us.
These emails may come directly from PRO Services Dubai or from a company we
have engaged on our behalf. You can opt out of receiving marketing emails from PRO
SERVICES DUBAI as described below in the section entitled: “Declining Email.”
When we send you email, we may use your email address to identify information
about your receipt of the email, including whether the communication was
opened, how many times it was viewed and whether you clicked on an embedded
hyperlink to reach a particular web page. This information is used to measure
response rates to email communications as well as enhance your Site experience.
PRO Services Dubai does not provide your Personal
Information to our business partners. However, we may send you offers on behalf
of our business partners. If you take advantage of an offer from an PRO
SERVICES DUBAI business partner and become their customer, they may
independently wish to send emails to you. In this case, you will need to inform
them separately if you wish to decline to receive future emails from them.
Declining Email
PRO Services Dubai provides all recipients with a means to
decline receiving marketing email. At any time, you may request to discontinue
receiving email from PRO Services Dubai by following the opt-out instructions
included at the bottom of all PRO Services Dubai marketing email and informing
us of your preference. You may also click here to manage your email
preferences. If you would like to be removed from all PRO Services Dubai
communications, please call +971 54 988 9498 and speak to a Travel Consultant, or
email pro@time-motion.net.
Forward/Email this Page or Send Electronic Postcards
Site users can choose to request that a Site Web page be
sent electronically to another person. When you elect to do this, you will be
required to enter your email address and name, the recipient’s email address
and name, a subject line, and a text message that will go to the recipient.
This will generate a pre-formatted email message that will go from you to the
recipient’s mailbox with your message embedded in the text of the email. This
feature is completely voluntary and, therefore, you will have a choice whether
or not to disclose the required information.
Contests
When you enter a contest or other promotional feature on the
Site, we may ask for your Personal Information so that we can administer the
contest and notify winners. Participation in these contests is completely
voluntary and you, therefore, have a choice whether or not to disclose the
required information. In addition, these contests and promotions will be
subject to the rules and requirements that accompany them.
Online Surveys
We value opinions and comments from PRO Services Dubai
customers, and you may have the opportunity to give us your feedback through
Site surveys. In conducting these surveys, we may ask for your Personal
Information so that we can appropriately identify you. Survey and Personal
Information collected will be aggregated and used to make improvements to the
Site and improve PRO Services Dubai products and services. Participation in
these surveys is completely voluntary and you therefore have a choice whether
or not to disclose the required information.
Children
This Site is not used to knowingly solicit Personal
Information from or market to children under the age of 13. This Site is
intended for use by persons who are over 18 years of age. Therefore, we request
that children under the age of 13 not submit any Personal Information to us
through the Site. If we learn that we have inadvertently gathered Personal
Information from children under the age of 13, we will promptly remove such
information from our records.
Customer Information
If you would like information about your account, believe
that PRO Services Dubai has not complied with this Privacy Statement with
respect to your Personal Information, or you have other related inquiries or
concerns, you may write to:
PRO Services Dubai,
Attention: Marketing
Jumeirah Lakes Towers Cluster M, HDS Tower,
Office 2807, P.O Box 487178,
Dubai, United Arab Emirates
Tel. +971 54 988 9498
pro@time-motion.net
In your letter, please describe in as much detail as
possible the nature of your inquiry or the ways in which you believe that the PRO
SERVICES DUBAI Privacy Policy has not been complied with. PRO Services Dubai
will investigate your inquiry or concern promptly.
Linked Internet Sites
You should be aware that other Internet sites which you
visit from this Site may contain privacy provisions that differ from the
provisions of our Privacy Statement. PRO Services Dubai is not responsible for
the privacy practices or content of other such sites. We encourage Site users
to be aware when they leave the Site and to read the privacy statements of each
and every Website that they visit to determine their privacy practices and
whether the site collects personally identifiable information. This Privacy
Statement applies solely to information collected by this Site.
Security
PRO Services Dubai uses Secure Socket Layers (“SSL”), a
reasonable security measure for transferring information to process your
orders. The SSL encrypts, or translates, your order information into a highly
indecipherable code, which is processed immediately. When you begin the
transaction process, you will move into the secure area of our Site. A warning
window may pop up to notify you that you are entering this “safe” area. Once
you have entered, the page address (“URL”) will change from http to https, to
let you know you are in a secure area. You will remain in this secure zone for
the entire transaction process. We maintain the data you provide, along with a
record of your purchases, in a secure database. We limit the information we
provide to outside companies with whom we contract to only what they need to
carry out their responsibilities. We also encourage our partners and service
providers to adopt and follow stringent consumer privacy policies.